Customers, E-mails & Policies articles

Customers, E-mails & Policies 228 WooCommerce e-mails not arriving: what to check The order comes in, the money is paid, and the customer swears they got nothing. Or it is you who never receives the...
Customers, E-mails & Policies 232 Where to see your sales in WooCommerce: reports, analytics and what the numbers mean You want to know how much you sold this month, which product leaves the shelf fastest and where customers come from....
Customers, E-mails & Policies 226 Abandoned carts in an online shop: why people leave and how to win some back Someone picks a product, puts it in the cart and vanishes. It is normal: most visits to a shop do not end in a...
Customers, E-mails & Policies 185 Getting a shop found on Google: product pages, categories and duplicates In a shop, Google reads hundreds of nearly identical pages: the same product in three colours, the same lists sorted...
Customers, E-mails & Policies 226 A returns and refunds policy for your shop, and how to refund an order in WooCommerce Without a written policy every return is an argument. With one, it is a procedure. This article says what the policy...
Customers, E-mails & Policies 219 The legal pages an online shop needs: terms of sale, returns and privacy A shop asks strangers for money and data. For that it needs four or five written pages: who is selling and on what...
Customers, E-mails & Policies 256 Customer data in your shop: consent, data requests and deleting an account Every order leaves in the shop a name, an address, a phone number and an e-mail. That is personal data, and whoever...
Customers, E-mails & Policies 233 Customising the WooCommerce order e-mails: wording, logo and what to say The “order received” e-mail is the message a shop's customer opens most. By default it goes out with WooCommerce's...
Customers, E-mails & Policies 226 Fake orders and spam sign-ups in WooCommerce: how to stop them One day the shop wakes up with dozens of pending orders from odd names, small amounts and made-up e-mails. Or with...