How to set up your e-mail in the new Outlook for Windows

The new Outlook for Windows tries to configure itself automatically. If it can't, it falls back to the same manual settings as classic Outlook.

Setting it up

1 Open Outlook, click the gear icon (or go straight to adding an account if this is your first one) and choose Add Account.
2 Type your full e-mail address and click Continue, then enter your password.
3 If Outlook asks for more details, click Advanced settings / Show more and fill in:
Setting Incoming (IMAP) Outgoing (SMTP)
Server mail.yourdomain.co.mz — replace with your own domain
Port 993 465
Security SSL/TLS SSL/TLS
If port 465 does not work: use 587 with STARTTLS for the outgoing server. Some mobile carriers and corporate networks block 465, and Outlook reports 0x80042109. Port 587 does the same job and usually gets through.

Username: your full e-mail address — Password: the mailbox password you set in cPanel (not your portal or cPanel password).

4 Click Continue, wait for the account to sync, then Done.
The new Outlook requires an encrypted connection. Make sure SSL/TLS is selected on both servers — it will refuse to finish setup otherwise.

Setup won't complete? We can check the account from our side.

Open a support ticket

SEE ALSO

If an error code shows up: Common Outlook errors: 0x800CCC0E, password prompts and more.

On an older version? How to set up your e-mail in Outlook 2016 and 2019.

Or older still: How to set up your e-mail in Outlook 2010 and 2013.

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